Privacy Policy

H3 Max Studio · minimaxh3-max.org · last updated 4 September 2026

Who we are

H3 Max Studio is an independent AI video service operated at minimaxh3-max.org. We are not MiniMax, Hailuo, or fal. This policy explains what we collect when you sign in with Google, buy credits, or generate video.

Data we collect

Google account identifiers, name, email, and avatar when you sign in. If you are already signed into Google in this browser, Google may show a One Tap prompt so you can continue with that account in one click. Prompts, uploaded reference files, generation settings, output videos, and credit ledger entries. Payment metadata from Waffo Pancake such as order IDs and plan status. We do not receive your full card number.

Technical logs include IP address, user agent, and job identifiers needed to debug failed generations.

How we use data

We use this data to run your account, process payments, generate video through fal MiniMax H3 Max, refund failed jobs, prevent abuse, measure advertising performance, and meet legal obligations. Prompts are screened with Waffo Prompt Sift before generation.

Advertising measurement

If Google Ads or Google Analytics IDs are configured, we load the Google tag on every page to measure visits and a small set of actions: new Google sign-in, checkout start, completed purchase after Waffo returns you to Billing, and optionally a started generation. Page views are not treated as Google Ads conversions.

When you are signed in we may send a hashed email to Google as enhanced conversions so the same purchase can be matched after cookies are limited. You can control ad personalization in your Google account ad settings.

Processors

Google (sign-in and, when configured, Ads / Analytics measurement), Waffo Pancake (merchant of record for checkout, tax, and payouts), fal (model inference), and our hosting provider. Each processor receives only what that step requires.

Retention

Account and billing records are kept while the account is open and as required for tax and fraud review. You may request deletion of workspace files; we may retain limited ledger data needed to reconcile payments.

Your rights

Depending on your location you may request access, correction, deletion, or export of personal data. Contact [email protected]. California residents may also use that address for CCPA requests.

Contact

Email [email protected]. Do not send payment card numbers to this address.